Most skincare brands earn under 15% of their revenue from email. The benchmark is 25–35%.

I close that gap — flows, campaigns, deliverability — and run it like it's mine.

On a $1M brand, the difference between 12% and 25% is roughly $10,000–$15,000 a month, leaking automatically.

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"Email drives roughly a quarter of total store revenue on average; well-built programs reach far higher."

Klaviyo Email Marketing Benchmarks, 2026 · n = 183,000+ brands

Automated flows generate 41% of email revenue from just 5.3% of sends.

Per email sent, an automated flow earns roughly 18× what a one-off campaign earns. Most brands pour everything into the other 95% — and wonder why email underperforms.

"Flows generate nearly 41% of total email revenue from just 5.3% of sends, with revenue per recipient nearly 18× higher than campaigns."

Klaviyo Email Marketing Benchmarks, 2026

Most brands recover abandoned carts with a single reminder — and only at checkout.

The cart-recovery flow is the single highest-earning automation a store can run. Most brands' version is one default email that only fires at checkout — missing the larger group who add to cart and never reach it.

"The average documented online shopping cart abandonment rate is 70.19%." For beauty & personal care specifically, it runs closer to 81%.

Baymard Institute, Cart Abandonment Rate (49-study aggregate)

I audit your account end to end — and find where the revenue is leaking.

What I build once I find the gaps.

01 SKU-specific replenishment

Customers run out of product on a predictable cycle. I build flows timed to your real reorder data, firing just before they run dry — so they rebuy from you instead of drifting to a competitor's ad.

02 The complete cart-recovery sequence

Most brands recover carts at checkout only. I build both triggers — add-to-cart and checkout — catching the larger group that adds, leaves, and currently hears nothing.

03 A skin-type quiz that powers everything

Most of your list never purchased — so you know nothing about them. A quiz makes them tell you their skin type, then feeds every flow and campaign that follows. In beauty, relevance is the whole game.

04 Email that actually lands

None of the above earns a cent if it hits spam. I authenticate your domain and fix sender reputation so your email reaches the inbox — the foundation most brands have never once checked.

Plus the full supporting suite — segmented welcome, browse abandonment, post-purchase, and win-back flows. The complete automated layer, built to work together.

The build is month one. Then the retainer earns its keep.

I run my own DTC brand. I sit on your side of the table.

When you work with Caslon you get me, not a junior with a checklist. I run a limited-product ring brand myself, so I know what acquisition costs feel like and why the list you already own matters. I'm taking my first clients now — which means your account gets attention no forty-client agency can match, because your number is what my name gets built on.

The work comes before the money: a free teardown of your account, and flows live in 30 days or you don't pay.

Most brands don't know their number. I'll find yours.

A short teardown of your retention setup. No deck, no pitch.

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